Cybersecurity Emergency Response
Cybersecurity incident response
Contain active threats, investigate compromise and restore operations with expert responders. A senior incident response specialist is engaged immediately under our priority response SLA.
Hotline +918979888835·incident@intelligencex.org
Follow-the-sun coverage · UK • USA • Germany • India
500+
Incidents managed
98%
Client retention
Rapid
Initial response
24/7
Availability
Active security incident
If systems are actively impacted, data is being exfiltrated, or business operations are disrupted, contact our emergency response team immediately and do not reboot affected systems.
Incident response process
Our response methodology follows established incident response and digital forensics practices aligned with NIST SP 800-61.
- 1
Incident request received
Triaged immediately on receipt, 24/7.
- 2
Initial responder engagement
A senior responder is engaged within the SLA.
- 3
Secure communications established
An encrypted channel is opened and scope confirmed.
- 4
Threat containment
Adversary access is isolated and indicators blocked.
- 5
Forensic investigation
Root cause and impact are established with evidence.
- 6
Recovery & security hardening
Operations are restored and exposure remediated.
Response capabilities
Full-spectrum incident response and digital forensics, from containment through to recovery.
Containment, negotiation support and validated recovery of operations.
Encryption halted, operations restored
Forensically sound imaging and attack-timeline reconstruction.
Defensible evidence and root cause
Proactive identification of persistence and lateral movement.
Hidden footholds eliminated
Investigation of identity, IAM and configuration compromise.
Cloud access secured
Discreet investigation of malicious or compromised insiders.
Activity traced and contained
Threat eradication, recovery and security hardening.
Posture strengthened against recurrence
See the full service Incident Response & Digital Forensics
Trusted during critical incidents
How security and infrastructure leaders describe working with our responders.
They contained a ransomware incident across more than 3,000 endpoints and restored operations within hours.
The forensic investigation and reporting met the standard our cyber-insurer and legal counsel required.
A senior responder established secure contact within the response SLA and led containment immediately.
Methodical, calm and precise under pressure. A critical incident became a controlled recovery.
Frequently asked
Quick answers for the questions teams ask us mid-incident.
We respond immediately, 24/7. A senior incident responder is engaged as a priority and secure communications are established before containment begins.
Yes. We provide containment, negotiation support, forensic preservation and validated recovery from clean or immutable backups where available.
Yes. Most incident response is delivered remotely through secure tooling so work begins immediately across the UK, USA, EU and India. On-site support is mobilised when an incident requires it.
Yes. Evidence is preserved with forensically sound imaging and chain-of-custody, and reporting aligns with NIST SP 800-61 and the requirements of insurers and breach counsel.
Yes. Our DFIR team performs disk and memory forensics and reconstructs the attack timeline mapped to MITRE ATT&CK to determine root cause and impact.
Whatever is readily available: observed indicators, time of discovery, affected systems or accounts, and any actions already taken. A responder will complete the assessment with you.
Engage our incident response team
Rapid initial response· 24/7 availability· Confidential
Active security incident? Contact our response team immediatelyActive security incident?